Privacy Policy

Effective Date: September 27, 2026

At fitspurs.com (https://fitspurs.com), protecting our visitors' privacy is one of our main priorities. This Privacy Policy outlines the types of personal information fitspurs.com collects and records and how we use, protect, and handle it.

If you have additional questions or need more information about our Privacy Policy, please contact us at support@fitspurs.com or call us at +1 281-568-4149.

1. Information We Collect

When you visit or make a purchase on fitspurs.com, we collect personal information necessary to process your transaction and improve your shopping experience.

• Order & Account Information: When you place an order, we collect your full name, shipping address, billing address, payment details (credit card number, email address, and phone number).
• Device & Usage Information: When you browse our store, we automatically collect information about your device, including your web browser type, IP address, time zone, cookies installed on your device, and how you interact with our website pages or products.
• Customer Support Data: Any additional information you provide when reaching out to our customer support team regarding inquiries, order changes, or product questions.

2. How We Use Your Information

We use the personal information we collect to operate our e-commerce store and provide you with high-quality services, including:

• Processing and fulfilling your orders (including shipping, payment processing, and sending order confirmations and invoices).
• Communicating with you regarding order updates, customer support, or return requests.
• Screening our orders for potential risk or fraud.
• Improving and optimising our store structure, product offerings, and customer experience.
• Providing marketing, promotional emails, or targeted advertisements (only if you have explicitly opted in; you may unsubscribe at any time via the link in our emails).

3. Sharing Your Personal Information

We share your personal information with necessary third parties who act as service providers to help us operate our store, fulfil orders, and comply with applicable legal obligations:

• E-Commerce & Payment Processors: We use secure third-party payment gateways (such as Shopify, Stripe, or PayPal) to process your payments safely. We do not store or retain full credit card numbers on our servers.
• Shipping Carriers: We share your shipping address and contact details with shipping partners (such as USPS, UPS, or FedEx) solely to deliver your orders.

We do NOT sell, rent, or trade your personal information to third parties for commercial gain.

4. Cookies and Web Beacons

fitspurs.com uses "Cookies" to store information about visitors' preferences, shopping cart items, and the pages visitors accessed. We use this information to optimise the user experience by customising our web page content based on visitors' browser type and other information.

You can turn off cookies through your browser settings. However, disabling cookies may affect certain online store functionality, such as saving items in your shopping cart.

5. Your Data Rights

Depending on your jurisdiction (including residents of California, Virginia, and other U.S. states), you may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to certain legal obligations (such as record-keeping for tax or fraud prevention purposes).
• Opt-Out: Opt out of promotional communications or targeted advertising.

To exercise any of these rights, please contact us at support@fitspurs.com.

6. Data Security

We take reasonable technical and administrative precautions to protect your personal information against loss, theft, misuse, unauthorised access, disclosure, or alteration. All transaction and checkout pages on fitspurs.com are encrypted using SSL (Secure Sockets Layer) technology.

7. Children's Information

fitspurs.com does not knowingly collect any Personally Identifiable Information from children under the age of 13 or 16. If you believe your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best to promptly remove it from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the "Effective Date" at the top of this policy.

9. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details below:

• Store Name: fitspurs.com
• Company Address: 2013 Coggin Ave, Brownwood, TX 76801, USA
• Phone Number: +1 281-568-4149
• Email Support: support@fitspurs.com
• Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM CST